> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sherpo.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Prices & Sales

> Manage prices, coupons, and per-product revenue analytics from the product workspace.

Each Sherpo product has its own **Prices** and **Sales** tabs so you can set monetization rules and monitor performance without leaving the workspace.

***

## Prices tab

Use the **Prices** tab to configure how a product charges customers and applies discounts.

<Frame>
  <img className="rounded-xl mr-auto" src="https://mintcdn.com/sherpo/DzYHxEH9kkY7ngin/images/prices-dashboard.png?fit=max&auto=format&n=DzYHxEH9kkY7ngin&q=85&s=210e912c9eee89afbdb611091f618c54" alt="Prices & Coupons tab inside Sherpo Dash" title="Prices dashboard" width="1338" height="384" data-path="images/prices-dashboard.png" />
</Frame>

### Base price

Set or update your product’s main price. Sherpo supports both free and paid products.

* Set a one-time price, tip-based amount, or fundraising target.
* Sherpo verifies your **Stripe Connect** setup: paid products only work when your Stripe account is fully onboarded.
* Price updates propagate instantly to all checkout links and embeds.

To update the base price, click **Update price** and confirm:

<Frame>
  <img className="rounded-xl mr-auto" src="https://mintcdn.com/sherpo/ZoRT1Z32Wm6HB6Is/images/update-price.png?fit=max&auto=format&n=ZoRT1Z32Wm6HB6Is&q=85&s=07b82b8c6c7d52979cbe98a150c645a4" alt="Updating base price for a Sherpo product" title="Update price dialog" width="1276" height="1052" data-path="images/update-price.png" />
</Frame>

The modal lets you:

* Choose a **currency** and **amount** (up to \$9,999 per product).
* Define how **existing coupons** behave after the change:
  * **Disable** – Temporarily pause active coupons.
  * **Keep** – Leave all coupons unchanged (default).
  * **Delete** – Remove them entirely.

Sherpo applies the change immediately across your storefront.

***

### Coupons & adjustments

Coupons appear directly below the base price card and include details like value, availability, and usage limits.

* Create percentage or fixed-amount discounts tied to your product.
* Limit coupons by **date**, **quantity**, or **audience** (e.g., affiliates).
* Edit or disable existing coupons via the overflow menu (•••).
* **Coffee** and **Goal** products use specialized dialogs for tips or fundraising targets instead of coupons.

### Affiliates

If you’ve set up affiliate revenue sharing, you’ll see partners linked directly under the **Coupons** section.

* Configure each affiliate’s **commission rate** and **email**.
* Track generated revenue per partner.
* Disable or remove a partner at any time if a campaign ends.

Affiliates are connected through the same **Stripe Connect** integration you use for payouts.

If you want to know more about coupons & affiliates, go here:

<Card title="Coupons & Affiliates" icon="tags" href="/dashboard/coupons" cta="Click here">
  See how to create and handle coupons & affiliates.
</Card>

***

## Sales tab

The **Sales** tab provides per-product performance data and transaction history.

<Frame>
  <img className="rounded-xl mr-auto" src="https://mintcdn.com/sherpo/ZoRT1Z32Wm6HB6Is/images/sales-total.png?fit=max&auto=format&n=ZoRT1Z32Wm6HB6Is&q=85&s=0aeb9a432052b81f523f7021cd3b0cb0" alt="Sales overview metrics inside Sherpo Dash" title="Sales overview" width="2410" height="596" data-path="images/sales-total.png" />
</Frame>

### Metrics

For the selected product, you’ll see:

* **All-time sales** — Total number of completed transactions.
* **All-time revenues** — Total gross sales.
* **Net all-time revenues** — Gross minus Sherpo and external (Stripe) fees.
* **Sherpo fees** — Platform fees (0–5%, depending on plan).
* **External fees** — Stripe payment processing fees.
* **Affiliate commissions** — Amount owed to partners.

You can also jump to your **global Sales dashboard** via the quick link in the header.

### Date range & AI insights

Filter data by date range or use built-in presets (last 7 days, last 30 days, month-to-date). The dashboard URL automatically updates with your selected range for easy sharing or bookmarking.

<Frame>
  <img className="rounded-xl mr-auto" src="https://mintcdn.com/sherpo/ZoRT1Z32Wm6HB6Is/images/sales-activity.png?fit=max&auto=format&n=ZoRT1Z32Wm6HB6Is&q=85&s=9f6949c120e977a7f31ff67a6b7d2541" alt="Sales activity chart inside Sherpo Dash" title="Sales activity and performance" width="2420" height="1378" data-path="images/sales-activity.png" />
</Frame>

Use the **AI Analysis** button (✨) to send filtered data to Sherpo AI. It can help you summarize trends, campaign results, or conversion performance instantly, perfect for quick reporting or stakeholder updates.

### Transactions table

Scroll below the chart to find your complete transaction log.

<Frame>
  <img className="rounded-xl mr-auto" src="https://mintcdn.com/sherpo/DzYHxEH9kkY7ngin/images/customer-sales.png?fit=max&auto=format&n=DzYHxEH9kkY7ngin&q=85&s=6bd1b1eb396157367f6561f891422245" alt="Customer transactions table inside Sherpo Dash" title="Customer sales table" width="2256" height="1312" data-path="images/customer-sales.png" />
</Frame>

Each row includes:

* **Customer** email (which can be hidden for Privacy purposes, e.g., if you're recording the screen or creating docs for Sherpo!)
* **Amount** and **currency**
* **Fees** (Sherpo + payment)
* **Coupon** used (if any)
* **Created date** and **status**

Click any row to open **Stripe’s Connect Payment Details** overlay, where you can issue refunds, view card info, or inspect risk signals.

You can also **export transactions** in CSV, Markdown, or JSON format for accounting or analytics workflows.

***

## FAQ

<AccordionGroup>
  <Accordion title="Can I edit prices for paid products anytime?">
    Yes. Price changes propagate instantly across your site and checkout links. If you want to pause a promotion before changing pricing, disable active coupons first.
  </Accordion>

  <Accordion title="What happens to coupons when I change the base price?">
    During a price update, Sherpo prompts you to choose how existing coupons behave: **Keep**, **Disable**, or **Delete**. Keeping them means they’ll continue applying based on their existing rules.
  </Accordion>

  <Accordion title="Can I sell in multiple currencies?">
    Yes, though Sherpo currently supports a limited number of currencies. If you require an unsupported one, contact [support@sherpo.io](mailto:support@sherpo.io).
  </Accordion>

  <Accordion title="Can I refund a purchase from Sherpo?">
    Refunds are handled through Stripe. Click any transaction row in the **Sales** tab to open Stripe’s details view, where you can issue partial or full refunds.
  </Accordion>

  <Accordion title="How often are metrics updated?">
    Sales and revenue metrics refresh in real time after every successful transaction.
  </Accordion>

  <Accordion title="What’s the difference between Sherpo fees and external fees?">
    * **Sherpo fees** — Platform commission, based on your plan (0–5%).
    * **External fees** — Stripe’s card processing and payment network costs.
  </Accordion>

  <Accordion title="Can I export all product sales for my organization?">
    Yes. You can export sales per product or globally from the main **Sales** dashboard.
  </Accordion>
</AccordionGroup>
