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Sherpo keeps billing inside the dashboard so you can upgrade or downgrade without leaving your workflow. The Billing page (Organization → Billing) mirrors the public Sherpo Pricing grid, but adds direct controls for managing subscriptions.

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Plans at a glance

PlanMonthly price*Yearly price*Platform feeKey extras
StartFreeFree1–5%Unlimited products, downloads, and customers; 5 GB limit
Pro$29 / site$24 / site1–5%White-labeling, custom domains, advanced AI, 3 members, 25 GB limit
Ultra$79 / site$59 / site0%Everything in Pro + API & webhooks, 5 members, 250 GB limit
*Per site, in USD. Yearly prices show the effective monthly rate after discounts. Sherpo bills per active site, so multi-site organizations can set quantity during checkout.

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Access the Billing page

  1. Sign in to dash.sherpo.io.
  2. Under your profile icon, select Billing.
Sherpo's billing page inside the Dashboard
Click Upgrade to open a secure Stripe checkout window where you can enter payment details:
Stripe checkout for subscribing to Sherpo Ultra
After subscribing, Stripe emails your invoice and receipt automatically:
Receipt for Sherpo Ultra subscription

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Upgrade or downgrade

Each plan card in the Billing page includes an Upgrade, Downgrade, or Manage button, depending on your current tier.

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Start → Paid plan:

Select Pro or Ultra, adjust the number of sites if needed, and click Upgrade. Sherpo opens Stripe Checkout with your selected price and quantity preloaded. Complete payment to activate the subscription instantly. Choose Upgrade (for higher tiers) or Downgrade (for lower tiers). Sherpo routes you to the Stripe Customer Portal where you can view proration details, change quantities, or cancel.

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Manage existing plan:

If you’re already on Pro or Ultra, the button reads Manage. Clicking it opens the Customer Portal for self-service updates (billing info, invoices, quantity changes, or cancellations). Sherpo syncs all changes automatically after Stripe confirms the update.

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Understand billing switches and fees

Each plan card includes two helpful widgets:
  • Billing toggle — The “Save with yearly plan” switch shows your discounted yearly rate. Toggle between monthly and yearly before upgrading.
  • Platform fee — Displays Sherpo’s percentage fee on transactions for that tier:
    • Start: 1–5%
    • Pro: 1–5%
    • Ultra: 0%
Stripe’s card processing fees apply independently of Sherpo’s platform fees.

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FAQ

The Start plan is limited to a single site per organization. For Pro and Ultra, you can add multiple sites by selecting quantity during checkout. Additional sites can be added anytime from your Stripe billing portal.
You can cancel anytime from your Stripe portal. When your paid term ends, your organization automatically reverts to the Start (free) plan. All your data stays intact: you can re-upgrade anytime without losing progress.
No. The Start plan supports Stripe Connect, letting you sell paid products with a 1–5% platform fee. Upgrade to Pro or Ultra to reduce fees and unlock premium tools like white-labeling and advanced AI.
When billed yearly, Sherpo applies an automatic discount. You’ll pay upfront for 12 months, and your subscription renews annually unless canceled.
No. Plan upgrades or downgrades only affect your admin tools and platform fees: your customers’ experience and access remain unchanged.
Yes. Stripe emails each invoice automatically after payment.