Sherpo AI chat (Sherpy)
Access Sherpy, your workspace’s AI assistant, from Organization → Sherpo AI. Sherpy can help you brainstorm, analyze metrics, or answer product-related questions.
AI Chat Modes
- Default — Fast, context-aware answers using Sherpo’s base model.
- Search (paid plans) — Lets the AI browse the web for fresh information.
- Reason (paid plans) — Performs longer, multi-step reasoning for complex prompts.
Sherpy is not Sherpo’s customer support bot. It may produce inaccurate responses about platform features. For official help, contact support@sherpo.io.
AI in text editors
Whenever you’re writing inside a rich-text field (e.g. product descriptions, lessons, “What you get” sections), you’ll see an AI sparkle icon ✨ in the toolbar.
- Proofread — Fix grammar, punctuation, and structure.
- Summarize — Condense long paragraphs into concise summaries.
- Elaborate — Expand ideas with more examples and depth.
- Translate — Convert your content into another language instantly.
Text AI features are available on all plans, with extended limits for Pro and Ultra users.
AI video features
Sherpo automatically enhances your uploaded videos with several AI tools.Captions & transcripts
- Generate accurate closed captions in multiple languages.
- Export full transcripts and AI-generated descriptions to improve SEO and accessibility.
Chapters (BETA)
- Break videos into AI-generated chapters for easier navigation.
- Indexed pages benefit from improved search visibility and user engagement.
Video processing limits
- Sherpo Pro: 10 hours of AI video processing per month.
- Sherpo Ultra: 50 hours of AI video processing per month.
AI captioning, transcripts, and chapter generation are only available on paid plans.
AI reviews & analytics
Sherpo’s AI helps you interpret customer sentiment and performance data at a glance.- Reviews: AI summarizes top feedback trends and highlights recurring themes, ideal for product improvements or testimonials.
- Analytics: Gain AI-driven insights on your sales and customer data by clicking on the sparkle icon (✨) and chatting about it with AI. It can identify growth opportunities, spot drop-offs, or summarize results over any selected date range.

Best practices
- Use Sherpo AI for speed and inspiration, not verbatim output.
- Keep prompts specific and concise for better results.
- Review generated text for accuracy before publishing.
- For video, upload clear audio for the best captions and chapter detection.
- Combine Analytics summaries with Review insights for quick investor or team updates.
FAQ
Which AI tools are available in the free plan?
Which AI tools are available in the free plan?
The free plan includes Sherpy’s Default mode, basic text editing AI, AI for analytics and review summaries. Paid plans unlock Search, Reasoning, Captions, Chapters, Auto-blogger, and higher limits.
Does Sherpo AI train on my content?
Does Sherpo AI train on my content?
No. Your prompts, videos, and text remain private to your workspace. Sherpo does not use customer data to train external AI models.
Can I use Sherpy for business or marketing tasks?
Can I use Sherpy for business or marketing tasks?
Absolutely. Sherpy can help draft posts, summarize data, or brainstorm new products. Just remember to review all generated output before publishing.
Can customers interact with Sherpy on my site?
Can customers interact with Sherpy on my site?
No. Sherpy is currently available only to creators and team members in the dashboard.
Are captions and transcripts editable?
Are captions and transcripts editable?
Yes. After generation, you can review and edit captions directly before publishing them.
Do captions support multiple languages?
Do captions support multiple languages?
Yes. You can generate captions in several languages for the same video, improving accessibility and global reach.
How are AI hours calculated for videos?
How are AI hours calculated for videos?
Sherpo counts each processed minute toward your monthly AI video quota. For example, a 30-minute video consumes 0.5 hours. Pro includes 10 hours; Ultra includes 50.
What happens if I exceed my AI quota?
What happens if I exceed my AI quota?
You’ll see a dashboard alert. Additional video AI processing pauses until the next monthly reset or plan upgrade.
Will AI-generated text impact my SEO?
Will AI-generated text impact my SEO?
Not necessarily. Sherpo only saves what you approve manually. Human-reviewed, well-structured AI text can even improve discoverability when optimized for clarity and relevance.