Overview
Once a product exists, the Overview tab in your product workspace gives you key performance metrics at a glance: sales, revenues, reviews, and file usage. It also includes quick links to visit the live product or contact support.
- All transactions — Total number of completed purchases.
- All reviews — Average rating and total number of reviews.
- All files — Number of uploaded assets and total storage used.
Settings
The Settings tab controls your product’s public presentation and first impression. This is where you define the title, visuals, and how the product appears on your public product page.
- Title
The product name shown across your storefront, checkout, and receipts.
Minimum 3 characters, maximum 50. - Subtitle
A short supporting line shown below the title.
Maximum 100 characters. - Poster
Upload a PNG or JPEG (max 5 MB, recommended 16:9).
This image is used as the product thumbnail and when sharing links. - Visibility
Choose how the product appears on your homepage:- Grid shows it alongside other products.
- Line highlights it in a horizontal layout.
- Hidden removes it from the homepage but keeps it accessible via direct link (Pro only).
- Priority
Controls ordering within a section. Higher numbers appear first.
Product page
The Product page tab controls product behavior after publishing.
- Hide reviews
Hides existing reviews and disables new ones.
This option is not available for Coffee and Goal products. - Sales counter
Displays the total number of transactions for the product, including free unlocks and discounted purchases.
Danger zone
Under Danger zone you can take actions affectingt the product lifecycle. These should be used carefully!
-
Move to Draft
Draft Products are hidden from the Product list and can no longer be bought or accessed by existing customers, but all content, transactions, and analytics are retained. -
Delete
Permanently removes the product, including content, transactions, analytics, and reviews.This action cannot be undone.
FAQ
Can I edit a product after publishing?
Can I edit a product after publishing?
Yes. Titles, descriptions, prices, and settings can be changed at any time. Updates apply instantly to your live product page.
Can I preview my product before launch?
Can I preview my product before launch?
Yes. Use Visit live product from the Overview tab. You must be logged in with your Sherpo account to view unpublished products.
What’s the difference between hiding, archiving, and deleting a product?
What’s the difference between hiding, archiving, and deleting a product?
- Hide removes the product from your storefront but keeps it accessible via direct link.
- Archive (moving to draft) removes the product from sale while retaining analytics and past orders.
- Delete permanently removes the product and all associated data.
Can I restore a deleted product?
Can I restore a deleted product?
No. Deleted products cannot be recovered. Use Archive if you may need the product later.
Can I use AI tools in product descriptions?
Can I use AI tools in product descriptions?
Yes. Click the ✨ icon inside any text editor to access proofreading, summarization, translation, and expansion tools.
Can I reorder or rename products?
Can I reorder or rename products?
You can rename products anytime from Basic info. Ordering is handled automatically based on visibility and priority.
What does the sales counter include?
What does the sales counter include?
All transactions, including purchases made with coupons, discounts, or free access.