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Learn how to edit your organization details, invite teammates, and manage high-impact actions from the organization settings.

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Overview

Your organization settings are split into three tabs:
  • Info: Update your organization’s name and description.
  • Members: Invite people, manage access, and assign roles.
  • Danger Zone: Permanently delete the organization with safeguards.

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Info

Use Info to control how your organization appears across the dashboard and, where applicable, on receipts and other touchpoints. You can edit:
  • Title: The organization name. Minimum 3 characters, up to 100.
  • Description: A short description. Up to 250 characters.
Info tab in organization settings with title and description fields
To update payment-related details that appear on customer receipts, such as legal name or email, use the Payments page and update your Stripe Connect account.

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Members

The Members tab lets you control who can access your organization.
Team and members page showing invite input and a list of members with roles

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Invite members

To invite someone:
  1. Enter their email address.
  2. Click Invite.
Invited users appear in the member list once they accept the invitation.

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Roles and permissions

Organizations support role-based access:
  • Owner: Full access. Can manage members, change roles, and access deletion controls.
  • Regular member: Full access to the organization, but cannot manage the team.
If you are the only member, you will still appear as Owner in the member list.

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Member limits

Member limits depend on your plan:
  • Pro supports up to 2 members.
  • Ultra supports up to 5 members.
If you reach the limit, you will be prompted to upgrade before adding more teammates.
Members page showing multiple members and a usage indicator for total members

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Danger zone

The Danger Zone contains irreversible actions that affect the entire organization.

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Delete organization

Deleting an organization permanently removes it and all team members. This action cannot be undone.
Danger Zone section with Delete organization warning and a delete button
When you click Delete, you will see a confirmation message explaining that a verification email will be sent to your email address.
This operation cannot be undone.

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Email confirmation

To prevent accidental or unauthorized deletions, organization deletion requires email confirmation. After clicking Delete:
  1. You receive an email titled Confirm Organization Deletion.
  2. The email clearly states that the action is permanent and lists what will be removed, including stores, pages, products, team members, customer access, and transaction history.
  3. Click Confirm Deletion in the email to proceed.
Organization deletion confirmation email with confirm deletion button
The confirmation link expires after 60 minutes. If the link expires, you must restart the deletion process from the dashboard.
If you did not request the deletion, you can safely ignore the email. No changes will be made to your organization.

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Subscription requirement

If the organization has an active subscription, you must cancel it before deletion. The delete button will be disabled until the subscription is canceled.
Danger Zone section showing delete disabled and a prompt to cancel subscription before deleting

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FAQ

Yes. You can update the title and description at any time from the Info tab.
Owners can manage the team and access the Danger Zone. Regular members can use the organization but cannot manage members or roles.
You have reached your plan limit. Pro supports up to 2 members and Ultra supports up to 5. Upgrade your plan to add more.
The organization has an active subscription. You must cancel it before deleting the organization.
No. Deleting an organization is permanent. Make sure you export anything you need before proceeding.
Nothing. If you do not click the confirmation link within 60 minutes, the deletion request expires and your organization remains unchanged.