Series

The Series product lets you launch your own Series, shows, or episodic content in a Netflix-like format.

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Create a Series product

1. Go to Products → New product.
2. Enter a title, subtitle, and description.
3. Select the Series tile (movie icon).
4. Click Create product to open your workspace.

From there, use the Basic info tab to describe your product, list what’s included, and set a price in Prices. Series share the same pricing options as other Sherpo product types, and you can offer free or one-time paid series, create coupons, automations, and enable reviews. For a guide on the product’s Overview, Basic info, and Settings tabs, check this out:

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Manage episodes and seasons

Open the Episodes tab to build your structure.

• Add Season — Create a named container that groups related episodes.
• Add Episode — Create new content pages inside a season.

Note that when you add a stand-alone episode, Sherpo automatically places it in its own season (e.g., Season 3 if it’s the third season you’ve created). If you want to include a free preview trailer without using the Trailers tab, create a dedicated season named “Trailers” and place the trailer videos there. Episodes display title, video duration, file size, and visibility at a glance. You can rename or reorganize them anytime using the actions menu.

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Add a new episode

Click Add Episode to create a new page inside your series. Each episode has two tabs:

1. General — Title (mandatory), subtitle (optional), poster (mandatory), and visibility.
2. Content — Main video and description.

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General tab

Define the public-facing attributes of your episode.

• Poster — Upload a 16:9 image (up to 5 MB). This thumbnail is required and appears before playback.
• Publicly available — Make an episode free to watch without purchase.

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Content tab

Upload the main content of your episode.

• Video — Upload .mp4 or .mov files up to 5 GB. Sherpo hosts and optimizes playback.
• Description — Add notes, transcripts, or rich-formatted text.

After clicking Update, wait for uploads to complete before moving on.

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Drafts and publishing

Episodes can be Draft or Published.

• Draft — Hidden from users (visible only to you).
• Published — Instantly live inside the series.

You can publish or unpublish episodes anytime. The action menu and update buttons make this easy: You can also delete episodes. Deleting requires confirmation:

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Add a season

Use seasons to group related episodes into sections.

1. Click Add Season.
2. Enter a season name.
3. Press Add Season to create it and start adding episodes.

Organization rules:

• You can move episodes up, and add episodes before/after a given episode.
• You can move epsiodes between seasons, clicking Move to Season above and Move to Season below. This only works for the first and last episode of each season.

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Trailers

Use Trailers to add teaser videos that appear on the product page for all users, including those who haven’t yet unlocked the series. Click Add files to upload .mp4 teasers up to 5 GB. After uploading, you’ll see a preview with duration and file details.

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Series settings

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Series-specific

In Series products, episodes automatically complete once a video finishes. This setting is fixed and cannot be changed.

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Product page

Under Settings, you can fine-tune the product experience with two toggles:

• Hide reviews — Disable customer reviews.
• Sales counter — Display total transactions (including free unlocks and discounts).

Changes apply instantly to your live product page.

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Danger-zone

Manage product lifecycle actions here:

• Delete — Permanently removes the series and all its data.
• Archive — Hides it from public view but keeps transactions and analytics.

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Publish and sell

1. Set episodes to Published.
2. Configure pricing in Prices.

Once published:

• Visitors can view your trailer, description, seasons, and episodes.
• Purchasers instantly unlock all published episodes and seasons.
• Progress and sales sync automatically.

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Best practices

• Release public (free) episodes as teasers to drive conversions.
• Create more than one season, keeping episode count balanced.
• Include one or more trailers for better discoverability.

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FAQ